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Consumer Reports Misleads on Detergent-Less Laundry Systems

10/18/2014

3 Comments

 
EcoWasher Laundry System
I'm a fan of Consumer Reports, as I think they can do the kind of testing that helps to educate consumer buying decisions. But their tests aren't always perfect, especially when they don't understand the factors outside what they're testing. And in a recent review of detergent-less laundry systems (like the one we sell, the EcoWasher), they really missed the boat and unfortunately misled consumers.

So here we'll take a look at their comments on these systems and share what you really need to know.

Let's start with how detergent-less systems work. In short, they run cold water through a system that produces ozone and other oxidative elements in the water that are meant to not only pull dirt from laundry but also help to disinfect.

Much larger systems are used in hospitals and hotels to help with the laundry cleaning process, and ozone is used in water by the food industry and in air purification when people are not around to breathe it in heavy doses. Smaller home units have only become available in the last couple years. We retail the EcoWasher because it works on both high-flow and low-flow washing machines; has a model for those with hard water; and also offers a "nano-silver" option for those who are interested.

While other companies may make bolder claims about its cleaning power, the most accurate idea is that this ozonated or oxidated water replaces the need for detergent. And since it works better in cold water, you never need to run warm or hot loads of laundry again. Just these two points would save most families $100+ per year (and in some cases much more), and there are other reasons why it saves you more money and offers other benefits to health and the environment.

The problem with the Consumer Reports review is that they purposely stained a bunch of fabric and tried washing it with an ozone laundry system and were disappointed with the results because apparently they were expecting the ozonated water to be a miracle worker. (Well, it kind of is if you look at all the benefits. Read on.) From the article, they did not bother comparing this with the same swatches cleaned only with detergent. Detergent-less laundry doesn't claim to remove deep stains. In fact, we advise that you pre-treat as always. And yes, some stains could remain, as always.

When we talk about ozone laundry systems, we don't suggest that it will clean everything. We suggest that it successfully replaces detergent and the need for warm/hot water, which is a huge money saver. (See my demo of its cleaning power below.) We also suggest that:

  • Your washing machine will possibly never smell again.
  • Your laundry will be fluffier because it won't be matted down by chemical residue from detergent.
  • You'll no longer have your skin in contact with chemical residue all day long, and you won't be breathing that residue, which is better for your health.
  • Your laundry should last much longer, as hot water and detergent break down the fabrics.
  • Your washing machine may last longer because it doesn't build up chemical residue.
  • You will use less energy (heating water) and will stop dumping chemicals into our ground water, so it's better for the environment.

So just testing to see if a detergent-less system could remove deep stains misses so much of the point about these systems.

On a positive note, Consumer Reports did test the ambient ozone levels from these machines and confirmed what EcoWasher has told us -- that levels near the washer remain below the safety threshold set by the EPA. (Their article says "FDA," but the EPA sets these standards.) Those who are hypersensitive to ozone still won't want to use a system like this (or at least step away while it's being used), but most people shouldn't have any problem with it, and the smells (which some people enjoy) near the washer dissipate shortly after a load of laundry is done.

Of course the bottom line is whether it really cleans as well as detergent. I personally feel it cleans better. I like the non-chemical smell of my clothes afterwards. And basically we have cleaned our family laundry this water for a few years now. We would never want to go back. My son and I actually did an experiment where we rubbed top soil on three socks and washed them: one in water only; one in ozonated water; and one in water with detergent.

The water with detergent did the WORST job. Although it's hard to see in the picture below, it left some subtle stains. The water and ozonated water cleaned better, and I know from experience with our laundry for several years that -- had the socks been smelly -- the ozonated sock would have smelled fresh coming out of the laundry, and the one cleaned with water only probably wouldn't have.

Interestingly, the sock cleaned with ozone was the only one that dried wrinkled free -- a result we weren't expecting.

Dirty Socks
Clean Socks
Cleaned using (left to right): water, detergent, ozone.
So you can see why I personally feel the Consumer Reports review of detergent-less laundry systems missed the mark, and why I feel this is such important technology for saving money, promoting health, and promoting a cleaner environment.

Buy EcoWasher

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If you're an Amazon junkie and just don't want to purchase through us, then explore ozone laundry systems on Amazon. But be forewarned that when you buy below our pricing, you're probably not buying from an authorized dealer and will not get a valid warranty. Plus with us ... you can also choose a lovely little free gift, which we'll send separately. (You have to visit that link to choose your free gift and add it to your cart.)

We hope this response to the Consumer Reports article is helpful and you'll consider giving ozone laundry a try!
3 Comments
Andreas
7/28/2018 03:25:20 am

If you want real life performance you can’t run socks in mud but you must actually walk on a not cleaned floor maybe for 2 days so the dirt really sets into the socks and then wash them. Then first you will come to see how good a system really is. If you would wash socks with plain water after you used them they will develop mould or mildew as bacteria needs water the water feeds the mould immediately. So re test this. And according to uk who tested ozone now I don’t have the link here but they tested it in industry have said to use 1/3 of detergent they did not recommend to remove it. They also said that gaseous version can destroy spandex which I saw happens in a hunting forum but the injected ozone in water did not have this problem.

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Andreas
7/28/2018 07:48:40 am

However t shirts and other not so stained items will probably work fine without detergent if using a program with high water level as normal cotton wash in he machine is goin up and falling which means less contact with water. Delicate program uses more water and submerse clothes which makes the ozone to work more effective on the clothing. And the UK that tested ozone probably did not use the new technique, so their recommendation might be outdated when it comes to how much detergent to use. This machine does remove sour smell after 7 min I opened the machine and the sour smell was gone.

Reply
Steve
7/28/2018 09:05:49 am

Thanks for the great comments -- I hope they help others. Good point on the testing -- we had only done this simple test for an elementary school science experiment. Your method would of course be a more thorough test.

You're right that in industry they still use detergent and bleach as they have to err on the side of obliterating anything between uses by different people. Many people in modern life wouldn't need to use any detergent with a good ozone system, but some will still probably use a little.

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